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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Advisor HS Applications Team 4

at Environmental Protection Authority (EPA)

This is a Full time job

Wellington
subClassification: Government - FederalGovernment - Federal
classification: Government & Defence(Government & Defence)
  • Contribute to help shape the future of Aotearoa
  • Opportunity to work across multiple groups at the EPA
  • Help us protect people and the environment from hazardous substances
Join a passionate, supportive team who apply diverse technical expertise on Hazardous Substances applications to assist decision makers.
Be an early applicant
Listed fourteen hours ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
14h ago
Listed five days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
5d ago
Listed two days ago

Decision Officer

at New Zealand Defence Force | Te Ope Kātua o Aotearoa

This is a Full time job

Wellington Central, Wellington
$79,067 - $91,448 (including 4% superannuation)
subClassification: Medical AdministrationMedical Administration
classification: Healthcare & Medical(Healthcare & Medical)
  • Make fair, equitable and transparent decisions
  • Work across the wider team to support veterans
  • Wellington CBD based role, close to public transport
Bring your experience in statutory decision-making, health & an understanding of veteran’s health issues
2d ago
Listed five days ago

QC Laboratory Technician

at MSD

This is a Full time job

Upper Hutt, Wellington
subClassification: Laboratory & Technical ServicesLaboratory & Technical Services
classification: Science & Technology(Science & Technology)
  • Permanent, Full-Time as Quality Control Laboratory Technician
  • Upskill and growth in an area your passionate about,whilst being fully supported
The primary responsibility of the QC Laboratory Technician is to perform and document tests within the assigned QC Laboratory.
5d ago
Listed one day ago

Business Support Officer - Cadet Forces

at New Zealand Defence Force | Te Ope Kātua o Aotearoa

This is a Part time job

Burnham, Canterbury
$58,508 - $68,259 (including 4% superannuation)
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
  • Join a small team, collaborative and welcoming environment
  • Permanent part-time role and flexible working environment
  • Become a proud member of the Defence Force team
Provide administrative assistance to the Cadet Forces Unit at Burnham
1d ago
Listed six days ago

Supervising Customs Officer (SupCO) - Investigations - TAURANGA

at New Zealand Customs Service

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: GovernmentGovernment
classification: Government & Defence(Government & Defence)
  • Lead an investigations team that helps protect New Zealand's borders
  • Different and dynamic role where you can really make a difference
  • Take your investigations and leadership career to the next level with Customs!
We are setting up a brand new investigations team in Tauranga and we're looking for a leader who has first-hand investigations work experience.
6d ago
Listed one day ago

Group Support Administrator

at New Zealand Defence Force | Te Ope Kātua o Aotearoa

This is a Full time job

Wellington Central, Wellington
$66,289 - $77,338 (including 4% superannuation)
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
  • Focus on the administration of processing of veterans’ claims
  • Provide excellent customer service through effective communication
  • Wellington CBD, near the train station – Flexible working arrangements
Become an integral part of a high-performing, friendly team, bringing energy & drive to this dynamic environment
1d ago
Listed one day ago

QC Analyst (1 - 9 PM)

at Jaychem Industries Ltd

This is a Full time job

East Tamaki, Auckland
subClassification: Laboratory & Technical ServicesLaboratory & Technical Services
classification: Science & Technology(Science & Technology)
  • Pharmaceutical GMP Development & Training
  • Exposure to working both in Veterinary and Human Pharmaceuticals
  • Experience in Quality Control Laboratory activities
To perform activities in laboratory including sample reception, inventory, cleaning & waste disposal, competent on physical tests and operating HPLC.
1d ago
Listed sixteen hours ago

Customer Service Officer (L1) - Āpiha Ratonga Kiritaki

at Inland Revenue

This is a Full time job

Hamilton Central, Waikato
$59,560
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Enjoy working in a diverse and inclusive environment
  • Be the first port of call for our broad group of customers
  • Opportunities for growth
Ready to put the ME into IRD? We think our Customer Service Officer role in Hamilton is for YOU.
16h ago
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
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