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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed five days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
5d ago
Listed one day ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
1d ago
Listed three days ago

Strategy & Planning Specialist

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • Flexibility to be based in Auckland or Tauranga
  • Opportunity to participate in Customer strategy planning & delivery processes
  • Excellent benefits including additional leave & WFH flexibility
Newly created role where you will support Customer Strategy Design and management of Customer technology budget and forecasting.
3d ago
Listed four hours ago

Claims Technician - Work From Home, any location

at Godfrey and Company Ltd

This is a Part time job

Auckland CBD, Auckland
subClassification: ClaimsClaims
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Supportive and dynamic work environment
  • Options for full-time, part-time, or contract work with no minimum hours set
  • Work from Home, any location
Work from home role, any NZ location, for highly organised insurance professionals with a strong attention to detail and a robust work ethic.
4h ago
Listed three days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
3d ago
Listed one day ago

Strategic Advisor (Strategy) and Strategic Advisor (Research and Policy)

at Kapiti Coast District Council

This is a Full time job

Paraparaumu, Wellington
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • Close to beautiful beaches and a short journey to or from Wellington
  • Join a fantastic, friendly team environment
  • Help make a difference for Kāpiti and its community!
An exciting opportunity has arisen for two Strategic Advisors to join the Strategy and Growth Group to lead and support strategic work!
1d ago
Listed one hour ago

Manager Strategy, Planning and Performance

at New Zealand Qualifications Authority

This is a Full time job

Wellington Central, Wellington
subClassification: Strategy & PlanningStrategy & Planning
classification: Consulting & Strategy(Consulting & Strategy)
  • 3 NZQA Holidays days each year between Christmas & New Year & 5 days Domestic L.
  • Wellington Central Location
  • Life and Income Protection Insurance
Enable NZQA to deliver on its strategic intentions, work programme, meet its compliance, assurance & performance obligations.
1h ago
Listed one hour ago

Commercial Insurance Broker - Auckland CBD

at Ensure Recruitment NZ

This is a Full time job

Auckland CBD, Auckland
Up to $130,000 plus Benefits
subClassification: BrokerageBrokerage
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Top Salary Offered + Benefits
  • Be part of a rapidly expanding, international brokerage
  • Cutting-edge systems designed to streamline your work
Join a fast-growing Auckland team as a Commercial Insurance Broker. Manage a diverse portfolio with top-tier compensation and growth potential!
1h ago
Listed three days ago

Unlock your Potential as a Technical Underwriter - Personal Lines!

at Ensure Recruitment NZ

This is a Full time job

Christchurch Central, Canterbury
subClassification: UnderwritingUnderwriting
classification: Insurance & Superannuation(Insurance & Superannuation)
  • Flexible hybrid working
  • Excellent salary to match experience
  • Auckland, Christchurch or Palmerston North location
Elevate Your Career! Work with the Tech UW Manager, coach & train the team. Be the go-to expert. Enjoy a diverse role with amazing growth potential!
3d ago
Listed six days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
6d ago
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