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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Team Leader Security Regulation

at CAA/Avsec

This is a Full time job

Wellington
From 150000 to 160000 NZD per year
subClassification: Policy, Planning & RegulationPolicy, Planning & Regulation
classification: Government & Defence(Government & Defence)
  • Opportunity to make a positive impact on keeping Aotearoa's skies safe.
  • Lead a national team of aviation security regulatory specialists.
  • Wellington central location, with flexible working available.
Are you an experienced regulatory people leader looking for your next challenge in an impactful role?
Be an early applicant
Listed five days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
5d ago
Listed twenty three hours ago

Customer Services Manager | Kaiwhakahaere Hīraurau Kiritaki

at Dunedin City Council

This is a Full time job

Dunedin Central, Otago
$127,925 - $150,500
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Bring your skills and experience to make a positive impact to our community
  • Competitive salary + 5% super after 6 months
  • Work with like-minded people passionate about customer services
Bring your customer service management skills and experience combined with your strategic thinking to lead DCC's Customer Service Team
23h ago
Listed three days ago

Decision Officer

at New Zealand Defence Force | Te Ope Kātua o Aotearoa

This is a Full time job

Wellington Central, Wellington
$79,067 - $91,448 (including 4% superannuation)
subClassification: Medical AdministrationMedical Administration
classification: Healthcare & Medical(Healthcare & Medical)
  • Make fair, equitable and transparent decisions
  • Work across the wider team to support veterans
  • Wellington CBD based role, close to public transport
Bring your experience in statutory decision-making, health & an understanding of veteran’s health issues
3d ago
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
Listed seven days ago

Supervising Customs Officer (SupCO) - Investigations - TAURANGA

at New Zealand Customs Service

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: GovernmentGovernment
classification: Government & Defence(Government & Defence)
  • Lead an investigations team that helps protect New Zealand's borders
  • Different and dynamic role where you can really make a difference
  • Take your investigations and leadership career to the next level with Customs!
We are setting up a brand new investigations team in Tauranga and we're looking for a leader who has first-hand investigations work experience.
7d ago
Listed two days ago

Group Support Administrator

at New Zealand Defence Force | Te Ope Kātua o Aotearoa

This is a Full time job

Wellington Central, Wellington
$66,289 - $77,338 (including 4% superannuation)
subClassification: Administrative AssistantsAdministrative Assistants
classification: Administration & Office Support(Administration & Office Support)
  • Focus on the administration of processing of veterans’ claims
  • Provide excellent customer service through effective communication
  • Wellington CBD, near the train station – Flexible working arrangements
Become an integral part of a high-performing, friendly team, bringing energy & drive to this dynamic environment
2d ago
Listed one day ago

Customer Service Officer (L1) - Āpiha Ratonga Kiritaki

at Inland Revenue

This is a Full time job

Hamilton Central, Waikato
$59,560
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Enjoy working in a diverse and inclusive environment
  • Be the first port of call for our broad group of customers
  • Opportunities for growth
Ready to put the ME into IRD? We think our Customer Service Officer role in Hamilton is for YOU.
1d ago
Listed twenty hours ago

Certification Officer

at Waka Kotahi - NZ Transport Agency

This is a Full time job

Dunedin Central, Otago
subClassification: GovernmentGovernment
classification: Government & Defence(Government & Defence)
  • Apply your Warrant of Fitness (WoF) & Certification of Fitness (CoF) experience
  • Contribute towards road safety in New Zealand
  • Dunedin based, flexible working
You will be responsible for audits and investigations into areas of high risk and non-compliance within the vehicle certification sector.
20h ago
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