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Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
This is a featured job
Featured

Merchant Associate

at ASB Bank Limited

This is a Full time job

Auckland CBD, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • A broad range of exclusive Staff Banking Benefits
  • Strong professional development opportunities
  • Joining a dynamic and diverse team
Nau mai ki ASB. At the heart of ASB is us, working together. Our Values of Caring, Passion, Integrity, United, and Courage are the characteristics tha
Listed two days ago

Customer Services Representative - Autolign Manukau

at Bapcor Automotive NZ

This is a Full time job

Manukau, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive salary and benefits
  • Opportunity to make your mark
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in our Manukau Autolign Branch for our next Customer Service Representative to join our fun and welcoming team!
2d ago
Listed four days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
4d ago
Listed six days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
6d ago
Listed twenty five days ago

Customer Support Representative

at OfficeMax New Zealand Limited

This is a Full time job

East Tamaki, Auckland
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Supporting customers across the motu, take pride in your service
  • Do you have experience using Genesys Cloud and Salesforce?
  • Highbrook location, 5 minutes off a motorway access with free parking onsite
If you enjoy an inbound phone based role and take pride in the support you give to customers - then this role could be the right fit for you!
25d ago
Listed two hours ago

Senior Customer Service Officer

at Bio-Strategy Ltd

This is a Full time job

Hobsonville, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead Customer Service: Drive excellence and support key operations.
  • Dynamic Team: Join a passionate and collaborative scientific community.
  • Growth Opportunities: Advance your career within the DKSH Group.
Deliver exceptional customer service and support operations as a Senior Customer Service Officer at Bio-Strategy. Join us and make a difference!
2h ago
Be an early applicant
Listed one day ago

Emergency Veterinary Nurse

at VS Management Ltd

This is a Full time job

Mount Wellington, Auckland
subClassification: Veterinary Services & Animal WelfareVeterinary Services & Animal Welfare
classification: Farming, Animals & Conservation(Farming, Animals & Conservation)
  • Have the work-life balance you had always dreamed of!
  • Take full control of your professional career and development path.
  • Great training and support network
Want to grow your skills and have fun while you do it? VSA Animal Emergency would love to hear from you!
1d ago
Be an early applicant
Listed five days ago

Technical Customer Support Team Lead

at Potentia

This is a Full time job

Parnell, Auckland
NZD 75000 - 85000 per annum
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Lead and mentor a dynamic team of 6
  • Balance leadership with hands-on customer support.
  • Share your networking knowledge
Lead a team of 6 in delivering exceptional customer service. This role is a split between team leadership and hands-on customer support.
5d ago
Listed twelve days ago

Customer Experience Specialist

at Electric Kiwi

This is a Full time job

Auckland CBD, Auckland
$55,000 – $60,000 per year
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid working
  • Growth Academy and internal career opportunities
  • Winners of the 2023 HRD Employer of Choice
🎵 We’re Electric Kiwiiiiiiiiiii! 🎵 Join an award-winning business that’s making it better for our customers, our employees and our world.
12d ago
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