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Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
Listed one day ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
1d ago
Listed seventeen days ago

Welcome Desk Customer Service Representative

at Ara | Te Pūkenga

This is a Full time job

Christchurch Central, Canterbury
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a Te Tiriti-led and progressive world class tertiary education provider
  • Work collaboratively in a well-established team with a strong reputation
  • Great central location with discounted parking and good public transport links.
Great opportunity to join the Ara team at the Madras Street Campus in Christchurch CBD.
17d ago
Listed twenty seven days ago

Client Experience Manager

at Fred Recruitment

This is a Full time job

Auckland CBD, Auckland
$130,000-$150,000
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Progressive, innovative NZ success story; buzzing city fringe hub location
  • Rapid growth business, Instrumental leadership role with plenty of influence
  • Sleek modern offices, social initiatives + industry rep; Insurance + Shares
Opportunity to lead, inspire and coach a high performing client experience team. Financial Services. Competitive package + plenty of perks!
27d ago
Listed five days ago

Customer Service Representative - French Country Collections

at Core HR Limited

This is a Full time job

Grey Lynn, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Competitive Salary, Product Discounts and a paid day off for your Birthday!
  • Monday to Friday Full-time Role with Professional Development Opportunities!
  • Positive Team Environment & Workplace Culture with an active Social Club!
Deliver prompt, professional, and empathetic services to our customers across various channels, including email, phone, and face-to-face interactions!
5d ago
Listed seventeen days ago

Customer Experience Manager

at BlockBlueLight

This is a Full time job

Hamilton Central, Waikato
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Global leader in our field of health and wellness in the modern world
  • Growth opportunities as we continue to scale the business
  • Great staff incentives
Seeking a Customer Experience Manager, 2+ years in customer service leadership. Manage the team, handle escalations, and oversee order fulfilment.
17d ago
Listed eighteen days ago

Store Consultant

at National Storage

This is a Full time job

Pukekohe, Auckland
$26.44 per hour exclusive of KiwiSaver.
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Full time and part time opportunities based in Auckland.
  • On-site parking available.
  • Yearly health reimbursements and access to retail discounts.
Auckland location | Full time and part time opportunities available | Work-life balance | On-site parking| Structured 4-week training schedule
18d ago
Listed three days ago

Customer Support Team Leader

at salt

This is a Full time job

East Tamaki, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • One of NZ's largest retailers - excellent brand & culture to match
  • Huge career & growth opportunities
  • Impressive offices & facilities in Highbrook (subsidised café too!)
Huge opportunity for a Team Leader to take this team to the next level with your proactive coaching approach!
3d ago
Listed three days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
3d ago
Listed three days ago

Team Manager - Customer Experience

at ACC New Zealand

This is a Full time job

Dunedin Central, Otago
~$101k p/a depending on exp + 9% super
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Join a national award-winning Contact Centre based in Central Dunedin
  • Play to your leadership, analytical and customer service strengths
  • Support our teams to make a meaningful difference to ACC clients
Play to your strengths, provide support to your team and ensure their success through your coaching and mentoring skills.
3d ago
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