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This is a featured job
Featured

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
This is a featured job
Featured

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
Listed two days ago

Workforce Optimisation Lead

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland or Tauranga
  • Implement new solutions & processes that leverage existing performance
  • Excellent benefits including additional leave & WFH flexibility
Newly created role supporting our approx. 170 seat Contact Centre - your role is to optimise organisational performance through workforce planning.
2d ago
Listed five days ago

Lead – Contact Centre Excellence (Training & Performance Focus)

at Compass Communications

This is a Full time job

Auckland CBD, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Take what you know and apply it on your terms to achieve great things
  • Lead and Inspire with excitement and ownership, not management and process!
  • Contribute to developing cutting-edge Digital and AI customer experiences
This people leadership role is ideally suited to a Senior Contact Centre Team Leader, Trainer or a Contact Centre Manager returning to the workforce.
5d ago
Listed one day ago

Customer Support Specialist

at Halter

This is a Full time job

Auckland CBD, Auckland
$76,000 – $77,000 per year
subClassification: OtherOther
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Work for a kiwi startup creating innovative, world first technology
  • Beautiful dog friendly offices in the heart of Auckland
  • Unlimited leave, ESOP, free office snacks & a yearly growth fund
A chance to change the world and interact with our amazing customers/farmers!!!!
1d ago
Listed six days ago

Facilities Technical Lead | Kaiārahi Rawa Hangarau x 2

at Parliamentary Service

This is a Full time job

Wellington Central, Wellington
$69,224 to $76,429 per annum plus on call rates
subClassification: Body Corporate & Facilities ManagementBody Corporate & Facilities Management
classification: Real Estate & Property(Real Estate & Property)
  • 2 x Full time permanent positions, not confined by office.
  • Provide response customer service and facilities support to stakeholders.
  • 5 weeks leave | on-site gym & pool | hearing & eye subsidy.
Opportunity to work both in the office and outside, bring you passion for people and our parliamentary facilities.
6d ago
Listed two days ago

Sales Coach

at Mercury

This is a Full time job

Tauranga Central, Bay of Plenty
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
2d ago
Listed five days ago

Head of Property Management - Otahuhu

at Barfoot and Thompson

This is a Full time job

Otahuhu, Auckland
Commission + Company car, mobile phone & laptop
subClassification: Residential Leasing & Property ManagementResidential Leasing & Property Management
classification: Real Estate & Property(Real Estate & Property)
  • Birthday Leave
  • Carpark
  • Upskilling and learning opportunities with market leading training programme
Unlocking Growth and new Business Do you like working in an environment where being a changemaker, resulting in innovation which people can benefit fr
5d ago
Listed two days ago

Sales Coach

at Mercury

This is a Full time job

Newmarket, Auckland
subClassification: Management & SupportManagement & Support
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Flexibility to be based in Auckland, Tauranga or close to one of our office hubs
  • Develop deep sales expertise within different workstreams
  • Excellent benefits including additional leave & WFH flexibility
Multiple roles - as one of four Sales Coaches, you will coach and mentor our phone based Sales Consultants, providing you exposure across all of sales
2d ago
Listed two days ago

Customer Service Representative

at Bapcor Automotive NZ

This is a Full time job

New Lynn, Auckland
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours with alternating Saturdays!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in New Lynn BNT for our next Customer Service Representative to join our fun and welcoming team!
2d ago
Listed eighteen hours ago

AMS/111 Customer Experience Agent- Fulltime

at Spark New Zealand Trading Limited

This is a Full time job

Christchurch Central, Canterbury
subClassification: Customer Service - Call CentreCustomer Service - Call Centre
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • When you dial 111 it is sent to the Spark Customer Experience Centre first
  • Be the voice of Spark by helping our Answer Message Customers (AMS)
  • Are you wanting to work in a diverse and welcoming workplace?
A highly rewarding job helping the public of New Zealand or assist our paying customers by taking detailed messages
18h ago
Listed three days ago

Assistant Branch Manager Palmerston North

at Bapcor Automotive NZ

This is a Full time job

Palmerston North Central, Manawatu
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Amazing team culture, development opportunities and an awesome manager!
  • Great opportunity to kick start your career as a leader!
Excellent opportunity in Palmerston North to take your sales and leadership journey to the next step!
3d ago
Listed six days ago

Sales & Service Contact Centre Leader

at Southern Cross Travel Insurance

This is a Full time job

Auckland CBD, Auckland
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Hybrid & flexible work options + 5 Wellbeing leave days
  • Competitive salary + health and life insurance + additional benefits
  • Supportive and collaborative team environment
Lead our contact centre team to deliver superior customer experiences, accomplish performance targets + contribute to our organisational strategy.
6d ago
Listed seven days ago

Customer Service Representative - Thames

at Bapcor Automotive NZ

This is a Full time job

Thames, Waikato
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours with alternating Saturdays!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in Thames BNT for our next Customer Service Representative to join our fun and welcoming team!
7d ago
Listed six days ago

Retail Customer Service Team Leader

at Foodstuffs South Island Limited

This is a Full time job

Canterbury
subClassification: Supervisors/Team LeadersSupervisors/Team Leaders
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • The opportunity to work for one of South Island's largest businesses
  • Join a business that is big on internal development!
  • Attractive Employee Benefits + Discounts + Wellbeing Initiatives
We are seeking an exceptional individual to assist us with the management of a Customer Service team to deliver excellent customer service.
6d ago
Listed eight days ago

Customer Service Representative - Gisborne

at Bapcor Automotive NZ

This is a Full time job

Gisborne Central, Gisborne
subClassification: Customer Service - Customer FacingCustomer Service - Customer Facing
classification: Call Centre & Customer Service(Call Centre & Customer Service)
  • Are you a natural communicator and relationship builder?
  • Excellent Mon to Fri regular hours with alternating Saturdays!
  • Amazing team culture, development opportunities and awesome manager support
Exciting opportunity on offer in Gisborne BNT for our next Customer Service Representative to join our fun and welcoming team!
8d ago
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